Dubai-based consultancy firm The Luxury Hive has announced a new collaboration with EQwiip Consulting Ltd. EQwiip brings more than 20 years of global training experience to the partnership, which will target leading luxury retail brands in the Middle East seeking to professionalise and upskill their teams to deliver engaging client experiences.
The partnership will provide customised training and client relations management strategies to enhance retailers’ appreciation of the artistry behind the luxury experience and the means to turn clients into brand evangelists – providing a level of client-centricity that is essential in the context of today’s turbulent retail industry.
EQwiip is a Shanghai-based enterprise established by Betty Trieu, an entrepreneur with two decades of training experience. EQwiip specialises in delivering customized training and coaching programs, retail conferences and team building activities for luxury brands.
EQwiip believes that growth and commercial success can be achieved through a combination of four key factors: a commitment to consistent peak performance, passion and results; insightful client relationship management; effective brand positioning; and results-driven learning.